Our organisational mission is to provide secure, reliable, and dignified transportation services catering to the specific needs of mental health patients, serving both the Midlands region and the entirety of the United Kingdom on a 24/7 basis. Our primary objective is to collaborate with healthcare institutions, facilitating the delivery of the highest standard of safe care before, during and after transfers.
We are fully committed to strict adherence to all pertinent governmental regulations and the rigorous standards set by the Care Quality Commission (CQC). We pride ourselves on ensuring impeccable service quality, offering expedited access to prominent hospitals, mental health facilities, and residential care homes across the nation, with a response time of no more than 1-3 hours upon request depending with location from our base.
Our fleet comprises specialised vehicles equipped with medical amenities, guaranteeing a secure and comfortable journey for all our patients. You can entrust us to be your unwavering steadfast partner in patient transportation, and all other listed services, dedicated to raising the bar in mental health patient care.
10 Years of Experience
Services
Our Services
Personal/Post Operative Care
Medication Arrangement
Respite Care
Shopping Support
Companionship
Housekeeping/ Cleaning
Emotional Support
Overnight Arrangement
Our Vision
Our Purpose
Our Aim
To ensure that every person we support leads a happy, purposeful life.
Our innovative approach and devoted, specialist team are inspired by you to achieve your goals every day.
Your goals are our goals.
Every day, at every step of the way, we help you thrive..
Exceptional Carers offers a comprehensive range of specialist support services for people with complex needs and specialist conditions.
Our values reflect our commitment to delivering high quality support services and ensuring the happiness and well-being of all we support.
We continuously strive to uphold our vision, purpose and values so that people with support needs are ensured the inclusion and dignity they deserve.
Enhancing Lives
Through Thoughtful Support
Diaratou Care Services, we place our clients at the heart of decisions regarding their care and preferences. We are fully invested in the support we provide and proud of the expertise of our team, available 24/7.